Exim4 HELO config in Debian

Not a normal post subject for me but I spent sometime today toiling with getting Exim properly configured to work with my new scanner today. Figured maybe someone else can save themselves sometime.

The scanner has the ability to email scans but when I adjusted all the configurations, I got a SMTP communication error on the scanner. Checking out my /var/log/exim4/mainlog I saw something like the following…

2010-07-06 21:12:42 rejected HELO from [X.X.X.X]: syntactically invalid argument(s): DIGITAL_MFP

With a quick search on the web I found this message thread. Seemingly it had all the information I needed. However I have a Ubuntu server install and it doesn’t seem use the default configuration setup (/etc/exim4/exim4.conf) it has a template configuration file (/etc/exim4/exim4.conf.template) and then a variable file (/etc/exim4/update-exim4.conf.conf). Using debian package config you won’t have the flexibility to add or update the needed configuration…

helo_allow_chars = “_”

But you can just add it to the top of /etc/exim4/exim4.conf.template file and then run through debian package configure and your problem will be fixed!  Hopefully that saves someone some pain, its a pretty obvious thing to try but I went through a couple of other guesses wasting quite sometime.


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4 Responses to “Exim4 HELO config in Debian”

  1. sadotmd Says:

    Thanks. It helped me too

  2. http://yahoo.com Says:

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  3. Kyle Says:

    “Exim4 HELO config in Debian | The Heap Dump” Window Treatments Ideas was a remarkable blog, can’t wait to
    read through alot more of ur blogs. Time to squander a lot of time online haha.
    Thanks for the post ,Jacelyn

  4. Getting SMTP working on a Ricoh scanner – RandomAI Says:

    […] on this (and the message contains the server IP address and hostname, gets you eventually to a neat little blog post that has this same error and an easy fix. Further explanation is here but the basics are that an […]

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